Contact Us
Get in Touch
Have a question about a product, your order, or anything else? We'd love to hear from you. Our team typically responds within 24 hours, Monday to Saturday.
Email Us
What to Include
To help us resolve your issue quickly, please include:
- Your order number (found in your confirmation email)
- A brief description of your question or issue
- Photos if your item arrived damaged or incorrect
Order Issues
For returns, refunds, or damaged items, please see our Refund Policy for full details before reaching out.
Product Questions
Not sure if a product is right for you? Ask us — we know our catalog inside and out and are happy to recommend the right product for your home setup.
Business Hours
Monday – Saturday: 9:00 AM – 6:00 PM (Philippine Standard Time)
Sunday: Closed (emails answered next business day)